Privacy Policy

This Privacy Policy describes how Beverlyhot collects, uses, and protects your personal data when you visit our website or make a purchase from us.

1. Personal Data We Collect

Personal data means any information relating to an identified or identifiable natural person, including:

• Name
• Address
• Email address
• Phone number
• Payment information
• Browsing behavior on our site

2. Data Processing When Browsing

When you browse our website without registering, we process the following data transmitted by your browser:

• IP address
• Date and time of access
• Pages visited
• Amount of data transferred
• Browser type and version

Legal basis: legitimate interest in the functionality and security of our website.

3. Data Processing When Ordering

When you place an order, we collect and process:

• Product details (name, price, quantity)
• Order number
• Shipping and billing address
• Delivery and payment status
• Communication related to your order

Payment details are processed by our payment service providers. We do not store your full credit card information on our servers.

4. Cookie Policy

We use the following types of cookies:

• Strictly necessary cookies: Essential for the website to function. Cannot be disabled.
• Functional cookies: Remember your preferences and enhance your experience.
• Analytics cookies: Help us understand how visitors use our site.
• Advertising cookies: Used to show relevant ads.

You can manage cookies through your browser settings or the "Manage Cookies" link in our footer.

5. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics: Website traffic analysis. Google Privacy Policy
• Google Ads: Remarketing and conversion tracking.
• Facebook Ads: Interest-based advertising. We use hashed email addresses for custom audiences.
• Shopline: E-commerce platform provider.

6. Data Sharing with Third Parties

We share personal data with the following categories of recipients:

• Shipping companies (name, address, tracking number)
• Payment service providers (payment details)
• Customer service providers
• Technical service providers

Data is only shared to the extent necessary for order fulfillment and service provision.

7. Data Retention and Deletion

We store personal data only as long as necessary. Order and payment details are retained for up to 10 years as required by commercial and tax law. When you close your account, we delete all stored data unless legal retention obligations apply.

8. Data Security

We use technical and organizational measures to protect your data. Personal data is transmitted using SSL encryption (Secure Socket Layer) for orders and customer logins.

9. Your Rights

As a data subject, you have the following rights:

• Right to information: Access your personal data
• Right to rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data
• Right to restriction: Limit processing of your data
• Right to object: Object to processing for marketing purposes
• Right to data portability: Receive your data in a portable format
• Right to withdraw consent: Withdraw consent at any time

You may also file a complaint with your local data protection authority.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend reviewing this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, please contact us at support@beverlyhot.com.